Road Works Free recovery, well at least to the nearest safe place

May 8, 2018


If a vehicle breaks down or is damaged during roadworks it can result in congestion, delays or even accidents. To make sure broken down vehicles are cleared quickly, Highways England arranges a free recovery service through roadworks on our network where one or more of the following applies:

  • the hard shoulder is being used as a running (“live”) lane

  • there is no direct access to the hard shoulder, lay-bys and emergency refuges

  • we have reduced carriageway lane widths

  • we have suspended use of the emergency telephones

This service moves vehicles that are broken down, damaged or abandoned to a nearby place of relative safety, for example the hard shoulder. Our free recovery service only operates within the limit of the works. Vehicles are not towed to your home or to a garage. You will be responsible for any further recovery.

Free recover does not replace break down cover. All motorists should be able to make their own recovery arrangements in the event of a breakdown or 

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